Legal
SMS Privacy Policy
Last Updated: September 16, 2026
Capital Excavation ("Company," "we," "us," or "our") respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information related to our SMS timecard notification program, which sends timecard and payroll notifications to employees in field leadership roles through Twilio.
1. Information We Collect
When you opt in to our SMS messaging program, we collect:
- Your mobile phone number
- Your opt-in consent and the date it was given
- Messages sent to and from the program
2. How We Use Your Information
We use your mobile number solely to send timecard notification messages related to your role at Capital Excavation, including:
- Timecard submission reminders and approval deadline notices
- Escalation alerts for missing or unapproved timecards
- Anomaly-flag reports requiring review or resolution
- Payroll export status updates
These messages are operational notifications connected to our timecard system. We do not use your mobile number for marketing or promotional purposes.
3. Information Sharing
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number, mobile opt-in data, or consent with any third party or affiliate for any purpose other than delivering the messages you asked for. Your mobile number is shared only with our SMS service provider, Twilio, strictly to deliver the timecard notification messages described in this policy, and where disclosure is required by law. Text-message originator opt-in data and consent are never shared with any third party or affiliate.
4. Message Frequency and Rates
Message frequency varies based on operational needs; you may receive multiple messages per week. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance.
5. Data Retention
We retain your mobile number and opt-in records for as long as you are enrolled in the messaging program and for a reasonable period thereafter as required for legal or compliance purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
7. Your Rights
You may:
- Opt out at any time by replying STOP to any message
- Request information about the data we hold by contacting us
- Request deletion of your data by contacting us
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this privacy policy or our SMS practices, contact us at:
Capital Excavation
Email: admin@capitalexcavation.com